Subject: Follow-Up on Trip Reservation 36460434
Dear [Recipient's Name],
I hope this message finds you well. I am reaching out regarding your ongoing trip reservation (ID: 36460434). Unfortunately, our chat conversation was disconnected, and as per our previous discussion, you are welcome to contact us again once your trip has concluded.
During our chat, you mentioned that you captured a video of the empty windshield fluid. If you could kindly