Responding to a customer email with a "no" requires a delicate balance of professionalism, empathy, and clarity. Here are some steps to craft a courteous response:
### 1. Start with a Greeting
Begin with a friendly greeting to set a positive tone.
**Example:**
"Dear [Customer's Name],"
### 2. Express Appreciation
Thank the customer for reaching out or for their interest. This shows that you value their engagement.
**Example:**
"Thank you