What learning and development do you need/want to consider for the coming year? for example, formal training course, on the job learning, work shadowing, mentoring, internal training course, or professional qualification. As cleaning supervisor at Excel L

As a cleaning supervisor at Excel London, considering your professional development for the coming year is a great opportunity to enhance your skills and knowledge. Here are some learning and development options you might want to consider: ### 1. **Formal Training Courses** - **Leadership and Management Training**: To enhance your supervisory skills, consider courses focused on leadership techniques, conflict resolution, and team management. - **Health and Safety Training**: Ensure compliance with health regulations and create a safe working environment. Certifications like IOSH or NEBOSH can be valuable. ### 2. **On-the-Job Learning** - **Hands-On Skills Development**: Seek opportunities to learn new cleaning techniques, equipment use, or environmentally friendly practices by working directly with team members. - **Process Improvement**: Participate in projects that aim to streamline cleaning processes, improve efficiency, or implement new technologies. ### 3. **Work Shadowing** - **Cross-Department Shadowing**: Spend time shadowing other departments such as facilities management, event coordination, or customer service to understand their challenges and improve collaboration. - **Senior Supervisors or Managers**: Shadow experienced supervisors to gain insights into effective management practices and decision-making processes. ### 4. **Mentoring** - **Find a Mentor**: Identify a senior professional within or outside your organization who can provide guidance and share their experiences in managing cleaning operations. - **Mentor Others**: Consider mentoring new or junior staff, which can reinforce your own knowledge and improve your leadership skills. ### 5. **Internal Training Courses** - **Company Workshops**: Participate in any available internal training sessions focusing on cleaning standards, customer service, or operational efficiency. - **Technology Training**: Engage in training on any new cleaning technology or software that your organization implements. ### 6. **Professional Qualification** - **Cleaning Management Certification**: Pursue certifications from recognized bodies, such as the British Institute of Cleaning Science (BICSc), which can enhance your credibility and expertise in the field. - **Sustainability Certifications**: Look into qualifications focused on sustainable cleaning practices, as this is increasingly important in the industry. ### 7. **Soft Skills Development** - **Communication and Interpersonal Skills**: Workshops or online courses to improve how you interact with your team and stakeholders. - **Conflict Resolution and Team Dynamics**: Training to better manage diverse team personalities and resolve disputes effectively. ### 8. **Networking Opportunities** - **Industry Conferences and Workshops**: Attend events related to cleaning and facilities management to meet peers, learn the latest trends, and bring back best practices to your organization. By choosing a combination of these learning and development activities, you can build a robust skill set that will benefit both your career progression and the overall effectiveness of your cleaning team at Excel London.