What is one of your main achievements in your past employment as a part time support worker and a cleaning supervisor

As a part-time support worker, one of my main achievements was effectively implementing a personalized care plan for a client with special needs, which resulted in significant improvements in their daily independence and overall well-being. By establishing a trusting relationship and actively involving the client in decision-making, I was able to help them achieve specific goals, such as managing their daily routines and improving their social interactions. As a cleaning supervisor, a key achievement was streamlining cleaning processes that led to a 20% increase in team efficiency. I introduced a new scheduling system that minimized downtime and optimized resource allocation. Additionally, by providing targeted training and empowering team members to take ownership of their roles, we consistently received positive feedback from clients regarding the cleanliness and presentation of the facilities.