Suzan Maswanganyi has recently been promoted to supervise frontline staff in a hardware retail store. In this new role, she will mostly use _________ skills in performing her daily work tasks. a. technical b. conceptual c. behavioural d.

In her new role as a supervisor of frontline staff in a hardware retail store, Suzan Maswanganyi will mostly use **d. interpersonal** skills in performing her daily work tasks. Interpersonal skills are crucial for effectively managing and interacting with staff, resolving conflicts, and fostering a positive work environment.