If you're experiencing issues with the Netflix app on your Sky Q box and want to reset it, you can follow these steps:
1. **Restart the Netflix App:**
- Navigate to the Netflix app on your Sky Q box home screen.
- Highlight the app and press the 'Home' button on your remote.
- Reopen the Netflix app.
2. **Clear App Data:**
- From the home screen, go to "Settings" (the gear icon).
- Scroll to "Apps" or "Application Management."