My sky q mini box is stuck on, the sky q set up screen
If your Sky Q Mini box is stuck on the setup screen, you can try the following troubleshooting steps:
1. **Restart the Box**:
- Unplug the Mini box from the power outlet.
- Wait for about 30 seconds.
- Plug it back in and check if it boots up properly.
2. **Check the Connections**:
- Ensure that all cables (HDMI, power, etc.) are securely connected.
- If you're using Wi-Fi, ensure that the Mini box is within range of your router.
3. **Reboot Your Main Sky Q Box**:
- Sometimes, the Mini box might have issues connecting to the main Sky Q box. Restart the main box by unplugging it for 30 seconds and then plugging it back in.
4. **Check for Software Updates**:
- If you manage to get the Mini box to work, check if there are any software updates that need to be installed. Go to Settings > System Information > Software Version to check for updates.
5. **Reset the Mini Box**:
- If the above steps do not work, you may consider resetting the Mini box to factory settings, but keep in mind that this will erase all settings and might require you to set it up again.
- To reset, press and hold the 'Reset' button (usually found on the back of the box) for about 10 seconds until the lights flash.
- Follow the on-screen instructions after the reset.
6. **Contact Sky Support**:
- If the issue persists after trying all the above steps, it may be best to contact Sky customer support for further assistance.
Hopefully, one of these steps will help resolve the issue with your Sky Q Mini box!