make this email professional and understandable "I hope this email finds you well. Thankyou for your prompt response, we totally understand your side as you need to detailed cleaning the vehicle and remove the marijuana. I was able to double check tha

Subject: Update on Your Report Dear [Recipient's Name], I hope this email finds you well. Thank you for your prompt response. We completely understand your need to conduct a thorough cleaning of the vehicle and address the removal of any traces of marijuana. I have confirmed that you filed a report regarding smoking, and it has been escalated to our specialist team who manages such reports. They are currently in the process of validating and reviewing your case, and you can expect to be contacted via email with their findings within the next 24 to 48 hours. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further concerns or questions, please do not hesitate to reach out. Best regards, [Your Name] [Your Position] [Your Contact Information]