make this email formal "Thank you for your prompt response. Thank you for letting me know about your concern with regards to mileage invoice due to guest drove 61 miles. After carefully review and check the reservation, I was able to see the gas reimbu
Subject: Inquiry Regarding Mileage Reimbursement
Dear [Recipient's Name],
Thank you for your prompt response and for bringing your concern regarding the mileage invoice to my attention.
Upon careful review of the reservation, I found the gas reimbursement invoice; however, I did not locate an invoice for the additional mileage incurred due to the guest driving 61 miles. To proceed with the reimbursement for the additional mileage, please submit an incidental charge for this amount. Kindly note that hosts have a 72-hour window to charge the guest for incidental charges following the conclusion of the trip.
Additionally, it is possible to create a single invoice to charge a guest for multiple incidentals. I encourage you to review your invoices for accuracy before submission. For further guidance, you may refer to the helpful article titled "Requesting Reimbursement."
Should you have any other concerns or require further assistance, please do not hesitate to contact me.
Best regards,
[Your Name]
[Your Position]
[Your Contact Information]
[Your Company Name]