make this email formal and professional "I hope this email finds you well. I am writing this email in behalf of your guest, Kelsey from trip reservation  36543204. Your guest contacted us asking a refund for delivery fee, she mentioned that she dropped o

Subject: Request for Confirmation of Refund for Guest Kelsey (Reservation 36543204) Dear [Recipient's Name], I hope this message finds you well. I am writing on behalf of your guest, Kelsey, regarding reservation number 36543204. She has reached out to us requesting a refund for the delivery fee, as she has indicated that she dropped off the vehicle outside of the airport. Could you please reply to this email with the specific amount that will be refunded to the guest? Please be advised that this refund will be deducted from your earnings associated with the reservation, as it included a delivery fee to the airport. Thank you for your attention to this matter. I look forward to your prompt response. Best regards, [Your Name] [Your Position] [Your Contact Information]