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Give me an email as a Turo support informing the host that G shouldn't still be responsible for the admin fee because the vehicle pass through the toll both without an NJ E-Zpass.


Subject: Clarification on Admin Fee for Toll Violation Dear [Host's Name], I hope this message finds you well. I am reaching out regarding the recent toll charge involving your vehicle during a rental with Turo. It has come to our attention that your vehicle passed through a toll without an NJ E-ZPass. As per our policy, it is important to understand that any admin fees are associated with ensuring compliance and proper usage of toll systems. Given that G was not informed about the necessity of having an NJ E-ZPass specifically for that route, we believe it may not be fair to hold them responsible for the admin fee related to this situation. We appreciate your understanding and cooperation in this matter. If you have any additional information or concerns, please feel free to reach out, and I’ll be happy to assist further. Thank you for your attention to this matter. Best regards, [Your Name] Turo Support Team [Your Contact Information] [Company Information]