make this email professional and understandable "I hope this email finds you well. Thank you for reaching out to us with regards to closing your account and we're sorry to hear what happened to your vehicle. I was able to check and review your account

Subject: Account Closure and Upcoming Trips Dear [Recipient's Name], I hope this message finds you well. Thank you for reaching out to us regarding the closure of your Turo host account. I am sorry to hear about the issues you experienced with your vehicle. Upon reviewing your account, I noticed that you have upcoming trips scheduled, which is preventing you from deactivating your host account. In order to proceed with the account closure, you will need to cancel these upcoming trips so that your guests can rebook. We are here to assist you with this process. Please feel free to contact our specialist team at your earliest convenience by calling their direct line at 415-965-4525 and pressing 2 when prompted. Thank you for your attention to this matter, and please let us know if you have any further questions. Best regards, [Your Name] [Your Position] [Your Contact Information] [Your Company]