make this email professional and understandable "I hope this email finds you well. Thank for letting us know about your concern with regards to booking a vehicle and I'm sorry to hear that it shows you're unable to book a vehicle. No worries! Since you ha
Subject: Assistance with Your Vehicle Booking Issue
Dear [Recipient's Name],
I hope this message finds you well. Thank you for reaching out to us regarding your concerns with booking a vehicle. I’m sorry to hear that you are currently unable to complete your reservation, but rest assured, I am here to assist you in resolving this issue.
Upon reviewing your account, I can confirm that you are approved to drive; however, there is a restriction related to your last trip that is preventing you from making new bookings.
To lift the restriction on your account, I kindly ask that you contact our specialist team at your earliest convenience. You can reach them by calling 415-965-4525 and pressing 2 when prompted. Our specialist team is available 24/7 and will be more than happy to assist you.
I apologize for any inconvenience this situation may have caused. If you have any further questions or concerns, please do not hesitate to respond to this email.
Best regards,
[Your Name]
[Your Position]
[Your Contact Information]
[Your Company]