Is the grammar correct "CX started a chat and ended it immediately leaving DSAT
The grammar in your sentence could be improved for clarity and grammatical accuracy. Here's a revised version:
"CX started a chat and ended it immediately, resulting in a DSAT."
This revision adds a comma for clarity and uses "resulting in" to better convey the relationship between the actions.
Update (2024-09-11):
The sentence is mostly clear but could benefit from some minor adjustments for clarity and grammatical correctness. Here’s a revised version:
"CX started a chat and ended it immediately, resulting in DSAT."
If "DSAT" is a defined term in your context (such as "customer dissatisfaction"), it should be clear to your audience. Otherwise, you may want to spell it out for clarity.