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I have lost the link between sky q box and, sky q mini box


If you've lost the connection between your Sky Q box and your Sky Q Mini box, there are several steps you can take to restore it. Here’s a guide to help you reconnect the two boxes: ### 1. **Check Power and Connections** - Ensure that both the Sky Q box and the Mini box are powered on. - Check that all cables are securely connected. ### 2. **Reboot Both Boxes** - **Sky Q Box**: Unplug it from the power source, wait for about 30 seconds, and then reconnect it. - **Sky Q Mini Box**: Similarly, unplug it, wait for a moment, and plug it back in. ### 3. **Reconnect the Devices** - On the Sky Q Mini box, navigate to the settings by pressing the **Home** button, then go to **Settings**. - Select **Network** and then choose **Reconnect** or **Set Up a New Connection (Wi-Fi)**. ### 4. **Check Network Connection** - Make sure both the Sky Q box and Mini box are connected to the same Wi-Fi network. - If you are using Ethernet, confirm that both boxes have a good connection. ### 5. **Pair the Mini Box with the Sky Q Box** - If they still do not connect, you may need to go through the pairing process: - On the **Sky Q box**, go to **Settings > Setup > Multi-screen** and find the option to link your devices. - Follow the on-screen instructions to pair the Mini box. ### 6. **Software Update** - Ensure both boxes are running the latest software version. You can check this under the **Settings > System info** on each device. ### 7. **Factory Reset (if necessary)** - If all else fails, consider a factory reset. Note that this will erase any settings on the Mini box: - On the Mini box, go to **Settings > System > Reset** and follow the prompts. ### 8. **Contact Sky Support** - If you've tried all of the above steps and the problem persists, it might be worth contacting Sky Support for further assistance. Hopefully, one of these steps will help you restore the link between your Sky Q box and Mini box!