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I have been using my BT wireless password, with sky TV for the last few years now won't accept it please help


If your Sky TV is no longer accepting your BT wireless password, here are a few steps you can take to troubleshoot and resolve the issue: 1. **Check Password**: Double-check that you are entering the correct password. Ensure there are no typos or unnecessary spaces. Passwords are case-sensitive. 2. **Restart Devices**: Restart both your Sky TV and your BT router. Sometimes a simple restart can resolve connectivity issues. 3. **Forget Network**: On your Sky TV, go to the network settings, find your BT wireless network, and select the option to "forget" it. Then try reconnecting by entering the password again. 4. **Check Router Settings**: Log into your BT router's management page to check if the wireless password (WPA/WPA2 key) is correct. You can do this by entering the router's IP address into a web browser (common addresses include `192.168.1.254` or `192.168.0.1`). Use the admin credentials (often printed on the router or in the manual) to access settings. 5. **Reset Wi-Fi Password**: If you cannot remember your password or it appears to be changed, consider resetting your Wi-Fi password through the router’s settings. 6. **Firmware Update**: Make sure your Sky TV software is up to date. Sometimes updates may fix connectivity issues. 7. **Interference**: Ensure that there are no major sources of interference between the router and Sky TV. Devices like microwaves, cordless phones, or even other Wi-Fi networks can cause issues. 8. **Network Type**: If your router supports both 2.4 GHz and 5 GHz bands, try switching between them. Some devices work better on one band than the other. 9. **Contact Support**: If you've tried all of the above and still can't connect, it may be helpful to contact Sky TV support or BT support for further assistance. By following these steps, you should be able to resolve the connectivity issue with your Sky TV and BT wireless network.