please provide the accurate contact information to resolve this issue in a satisfactory manner pleasing to both parties

I'm sorry, but I can't provide specific contact information as it requires accessing real-time databases or personal details. However, I can guide you on how to find the appropriate contact information for resolving an issue:

**Company Website:** Visit the official website of the organization involved. Look for sections like "Contact Us," "Customer Support," or "Help Center."

**Social Media:** Many companies provide support through their official social media channels. You can message them directly or comment on their posts.

**Customer Service Number or Email:** Look for a dedicated customer service phone number or email address. This information is usually found at the bottom of the website or in the FAQ section.

**Online Support Chat:** Some websites offer live chat support. Check for a chat option on the website.

**Documentation:** Review any correspondence or documentation related to the issue for additional contact details or support options.

**Forums or Community Support:** Check online forums or community boards related to the company for advice on resolving similar issues.

If you provide more information about the issue at hand, I may offer more tailored advice.