Give me an email informing the Host that the invoice for excess mileage has been adjusted after the guest requested as a turo agent and make it longer

Subject: Adjustment of Excess Mileage Invoice Dear [Host's Name], I hope this message finds you well. I wanted to take a moment to reach out regarding the recent situation with the excess mileage charges associated with your vehicle, which were brought to our attention by your guest. As a Turo agent, I am committed to ensuring a smooth and fair experience for both our hosts and guests. After carefully reviewing the guest's request concerning the mileage fees, I initiated an investigation into the unique circumstances of their trip. After taking into account their feedback, as well as the details of the rental agreement, we recognized that an adjustment to the excess mileage invoice was warranted. I understand that adjustments like these can be concerning, especially in terms of ensuring your earnings remain intact. Please rest assured that the decision to modify the invoice was made with careful consideration and in line with Turo’s policies aimed at providing a balanced experience for everyone involved. The adjusted invoice has now been processed, reflecting the changes based on the guest’s explanation and the supporting documentation they provided. This new amount has been communicated to the guest and should help alleviate any confusion or frustration they experienced during their rental period. We truly appreciate your understanding and cooperation in this matter. Your partnership is invaluable to us, and we are dedicated to supporting you in every way possible. If you have any questions about this invoice adjustment or if there’s anything else I can assist you with, please do not hesitate to reach out. I’m here to help! Thank you for being a valuable member of the Turo community, and for your continued trust in us. We look forward to supporting you in future rentals and ensuring every experience is as seamless as possible. Best regards, [Your Name] [Your Position] Turo Support Team [Your Contact Information] [Company Website]