Florence Mashaba is a supervisor at the Phalaborwa factory of Tiger Bread and reports to the factory manager, Hunadi Madisha. Which one of the following types of goals is Florence likely to formulate? a. operational goals b. tactical goals c.

Florence Mashaba, as a supervisor at the factory, is likely to formulate: **a. operational goals** Operational goals are typically specific, short-term objectives that are set at the operational level of an organization, focusing on day-to-day activities. They are aligned with tactical goals and help achieve broader organizational strategies.