Email the guest about the late fee of Turo
Subject: Important Information Regarding Your Turo Rental
Dear [Guest's Name],
I hope this message finds you well. I wanted to reach out regarding a late fee that has been applied to your Turo rental.
As per our rental policy, a late fee is incurred if the vehicle is not returned as scheduled. Unfortunately, your return was past the agreed-upon time, and as a result, a late fee of [specific amount, if applicable] has been processed.
If you have any questions or concerns about this fee or if there are circumstances you would like to discuss, please do not hesitate to reach out. We value your experience with Turo and are here to help.
Thank you for your understanding, and we hope to serve you again in the future!
Best regards,
[Your Name]
[Your Position]
[Your Contact Information]
[Company Name]