ditto doesn't believe in spam calling but rather speaks only to customerwho books call with us. why is this good?

Ditto's approach of prioritizing calls only with customers who have booked appointments can offer several advantages:

**Quality Over Quantity**: By focusing on scheduled calls, Ditto ensures that each conversation is meaningful and relevant. This leads to higher quality interactions rather than a volume of unsolicited calls.

**Time Efficiency**: Customers who book calls are generally more interested and invested in the conversation. This saves time for both the customer and Ditto, allowing for a more productive and efficient dialogue.

**Enhanced Customer Experience**: By eliminating spam calls, Ditto fosters a respectful environment for customers. They are likely to feel valued and appreciated when their time is respected, leading to increased customer satisfaction.

**Better Preparation**: Scheduled calls allow Ditto to prepare for each conversation. This ensures that the team can provide tailored solutions and answers to the customer’s specific needs.

**Builds Trust**: Customers are more likely to trust a service that respects their time and choices. By avoiding unsolicited calls, Ditto builds a positive reputation and trust among its clientele.

**Reduced Burnout**: For those in customer service, dealing with spam calls can lead to burnout and frustration. By sticking to scheduled calls, Ditto allows its team to focus their energy on worthwhile conversations.

**Higher Conversion Rates**: Customers who proactively book calls are more likely to be interested in services or products, leading to higher conversion rates compared to cold calls.

**Clear Communication**: A structured booking system for calls creates a clear framework for communication, ensuring that both parties know the purpose and context of the interaction ahead of time.

Overall, Ditto’s strategy of engaging only with customers who have expressed interest by booking a call enhances the efficiency of the communication process, leading to better outcomes for both the business and its customers.