Deon Smith is the owner-manager of one of the biggest fashion stores in Pretoria. The store has 20 staff members. These staff members report to three supervisors, who, in turn, report to Deon. This describes ____________________. a. job rotation b

The situation described relates to **c. the span of management**. The span of management refers to the number of subordinates that a manager or supervisor can effectively oversee. In this case, Deon Smith manages three supervisors, who each oversee a group of staff members, illustrating an organizational structure based on spans of control.