check grammar and sentence construction " Greetings from Turo. Thank you so much for your patience while your case is being reviewed. I am reaching out to provide you with an update regarding your refund request for the amount of $128.08 related to y

Your message is mostly clear, but here are some suggested revisions for better clarity, grammar, and sentence structure: --- Subject: Update on Your Refund Request Greetings from Turo, Thank you for your patience while we review your case. I am reaching out to provide you with an update regarding your refund request of $128.08 related to your payment at a hotel. We have escalated your request to our higher support team for further evaluation. Unfortunately, we regret to inform you that we are unable to process a refund at this time. We understand this may not be the outcome you were hoping for, and we sincerely apologize for any disappointment this may cause. Thank you for your understanding. If you have any further questions or concerns, please feel free to reach out or reply to this email. Best regards, [Your Name] [Your Position] Turo --- Feel free to customize the closing and add any additional information as needed!