can you build a B2B satisfaction questionaire

Certainly! Below is a comprehensive B2B (Business-to-Business) satisfaction questionnaire that can be used to gather feedback from clients or partners. This questionnaire can be customized based on specific needs or aspects of your business.

### B2B Satisfaction Questionnaire

#### Section 1: Company Information
1. **Company Name:**
2. **Industry:**
3. **Your Role/Position:**
4. **How long have you been doing business with us?**
   - Less than 1 year
   - 1-2 years
   - 3-5 years
   - More than 5 years

#### Section 2: Overall Satisfaction
5. **On a scale of 1 to 10, how satisfied are you with our products/services?**
   - (1 = Very Dissatisfied, 10 = Very Satisfied)

6. **What do you value most about your relationship with our company?**  
   (Select all that apply)
   - Product Quality
   - Customer Service
   - Pricing
   - Communication
   - Delivery Timeliness
   - Other (please specify): ___________

#### Section 3: Product/Service Quality
7. **How would you rate the quality of our products/services?**
   - Excellent
   - Good
   - Average
   - Poor

8. **Have our products/services met your expectations?**
   - Yes
   - No
   - If no, please explain: ___________

#### Section 4: Customer Service
9. **How satisfied are you with our customer service?**
   - Very Satisfied
   - Satisfied
   - Neutral
   - Dissatisfied
   - Very Dissatisfied

10. **How responsive has our team been to your inquiries or concerns?**
    - Very Responsive
    - Responsive
    - Neutral
    - Unresponsive
    - Very Unresponsive

#### Section 5: Communication
11. **How would you rate the clarity of our communication?**
    - Excellent
    - Good
    - Average
    - Poor

12. **What method of communication do you prefer?**  
    (Select one)
    - Email
    - Phone
    - In-person meetings
    - Video conferencing
    - Other (please specify): ___________

#### Section 6: Pricing and Value
13. **How do you perceive the value of our products/services in relation to the price?**
    - Excellent Value
    - Good Value
    - Fair Value
    - Poor Value

14. **How does our pricing compare to our competitors?**
    - Much Better
    - Better
    - About the Same
    - Worse
    - Much Worse

#### Section 7: Overall Experience
15. **What challenges (if any) have you faced while working with us?**  
    (Open-Ended)

16. **What improvements would you like to see?**  
    (Open-Ended)

#### Section 8: Future Considerations
17. **How likely are you to recommend our company to other businesses?**  
    (1 = Not Likely, 10 = Highly Likely)

18. **What products/services would you like us to offer in the future?**  
   (Open-Ended)

#### Section 9: Additional Feedback
19. **Is there anything else you would like to share with us?**  
    (Open-Ended)

### Thank You!
Thank you for taking the time to complete this questionnaire. Your feedback is invaluable in helping us improve our products and services. 

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Feel free to adjust the questions, response options, and sections based on the specific context and goals of your survey!