If you're trying to connect your BT Wi-Fi to your Sky Q box, you typically don't need to press the arrow button on the front of the Sky Q box. Instead, here are some steps you can follow to try and resolve the connectivity issue:
1. **Check Wi-Fi Settings on Sky Q:**
- Go to the **Settings** menu on your Sky Q box.
- Navigate to **Network**.
- Select **Set up a new connection** or **Change network** and follow the prompts to connect to