Subject: Request for Confirmation of Refund for Guest Kelsey (Reservation 36543204)
Dear [Recipient's Name],
I hope this message finds you well.
I am writing on behalf of your guest, Kelsey, regarding reservation number 36543204. She has reached out to us requesting a refund for the delivery fee, as she has indicated that she dropped off the vehicle outside of the airport.
Could you please reply to this email with the specific amount that