On my sky q and my sky on sky tv, it says I am setup for ultra HD on sky q how do I know work on my tv and sky q
To check if your Sky Q setup is configured to display Ultra HD content on your TV, follow these steps:
1. **Check Your TV's Capabilities**:
- Ensure your TV supports Ultra HD (4K). Look for the "Ultra HD," "4K," or "HDR" labels on the TV specifications.
- Make sure that you're using the correct HDMI port on your TV. Most Ultra HD TVs have designated HDMI 2.0 or HDMI 2.1 ports that support 4K resolution.
2. **Check HDMI Cable**:
- Ensure you are using a high-speed HDMI cable capable of carrying 4K signals. Using the wrong cable could prevent Ultra HD content from working properly.
3. **Sky Q Settings**:
- Turn on your Sky Q box and press the **Home** button on your remote.
- Navigate to the **Settings** menu, then select **Picture**.
- Make sure that the **Resolution** is set to **U HD** (usually indicated with a 4K option).
4. **Content Availability**:
- Note that not all Sky channels or programs are available in Ultra HD. You can check the Ultra HD content library or see if the specific program you’re watching is available in 4K.
5. **Check for Ultra HD Channels**:
- Go to the Sky Q guide and look for channels that are labeled with “UHD” or “4K” in the listings.
6. **Test Ultra HD Viewing**:
- Try watching a show or film that is specifically labeled as being available in Ultra HD to confirm whether your configuration is working correctly.
7. **Device Updates**:
- Make sure your Sky Q box is running the latest software. You can check for updates in the **Settings** menu.
If you follow these steps and still don't see Ultra HD content, you may want to contact Sky customer support for further assistance or check their online support resources.