Artificial Intelligence
Please fill the required field.

REJECTION AS PER10(2)(a)(i) GPAY AMOUNT NOT CREDITED ALTHOUGH IT WAS FAILED

It sounds like you are dealing with a payment rejection issue related to a transaction that was not successfully credited to your account via GPAY (Google Pay). If your transaction failed but the amount has not been refunded or credited back to your account, here are some steps and considerations to address the issue: 1. **Check Transaction Status**: Verify the status of the transaction in your GPAY app or transaction history. Look for any information regarding the failure. 2. **Contact Customer Support**: Reach out to GPAY customer support or your bank's customer service for assistance. Provide them with transaction details including date, amount, and any reference numbers associated with the transaction. 3. **Document Everything**: Keep a record of all communications regarding the issue, including dates, times, and what was discussed. This can help if you need to escalate the issue. 4. **Request Reversal or Refund**: If it’s confirmed that the amount has not been credited back to your account, formally request a reversal or refund as per their policies. 5. **Policies and Terms**: Familiarize yourself with the policies related to failed transactions provided by GPAY. This can often be found in their support or FAQ sections. 6. **Follow Up**: If you do not receive a timely response, follow up with customer support. Persistence can sometimes be key in resolving such issues. 7. **Escalation**: If the matter is not resolved to your satisfaction, consider escalating your complaint to a higher authority within the customer support framework. 8. **Bank Statement Check**: Make sure to monitor your bank statement as well to see if the funds were credited back after the failed transaction. 9. **Regulatory Body**: If the issue persists and you remain unsatisfied with the resolution, consider reporting the issue to a corresponding regulatory body or financial ombudsman in your area. If you have any specific details or concerns regarding your case, feel free to share for more tailored advice.