Help netflix app on working on sky q, just getting a red circle going around and around

If you're experiencing issues with the Netflix app on Sky Q, showing a red circle that keeps spinning, it usually indicates a problem with loading or connecting to the service. Here are some troubleshooting steps you can try to resolve the issue: ### 1. **Check Internet Connection** - Ensure that your Sky Q box is connected to the internet. You can do this by checking your network settings on the Sky Q box. - If you’re using Wi-Fi, consider moving the box closer to the router or connecting via an Ethernet cable for a more stable connection. ### 2. **Restart Your Sky Q Box** - Turn off your Sky Q box by unplugging it from the wall. Wait for about 30 seconds, then plug it back in and turn it on. This can resolve many temporary issues. ### 3. **Restart the Netflix App** - Press the "Home" button on your remote, navigate to the Netflix app, and close it completely. Then reopen the app to see if it loads properly. ### 4. **Clear Netflix Cache (if applicable)** - Some devices allow you to clear the app cache. Go to your settings, find the Netflix app, and clear the cache if the option is available. ### 5. **Check for App Updates** - Ensure that the Netflix app and your Sky Q software are both updated to the latest version. You can usually find the update options in the settings menu of your Sky Q box. ### 6. **Check for Netflix Service Status** - Occasionally, Netflix may experience outages. You can check the Netflix support page or their social media channels to see if there are any known issues with their service. ### 7. **Reinstall Netflix App** - If none of the above steps work, you may need to uninstall and then reinstall the Netflix app on your Sky Q box. ### 8. **Contact Support** - If you’re still having problems, contacting Sky or Netflix customer support may help you resolve the issue, as they can provide specific assistance for your account or service. By following these steps, you should be able to troubleshoot and hopefully fix the issue with the Netflix app on your Sky Q box.