*7. Which of these do you find more rewarding? a) Securing a big sale. b) Receiving a thank-you note from a satisfied customer. c) Building a new customer relationship. d) Successfully upselling to a customer.

The answer to which option is more rewarding can vary greatly depending on individual values and motivations. - **a)** Securing a big sale could be seen as rewarding due to the financial benefits and recognition it brings. - **b)** Receiving a thank-you note from a satisfied customer may provide emotional fulfillment and validation of one's efforts. - **c)** Building a new customer relationship might be rewarding for those who value connection and long-term engagement. - **d)** Successfully upselling to a customer could be satisfying in terms of demonstrating skill and benefiting the business. Ultimately, the choice depends on personal priorities—whether one values financial success, customer satisfaction, relationship-building, or skill demonstration more.