Create an excuse to give to an individual for a typo made on a payment receipt

Subject: Apology for Typo on Payment Receipt Dear [Recipient's Name], I hope this message finds you well. I wanted to take a moment to sincerely apologize for the error on the payment receipt you received. We experienced a minor technical glitch while processing the documents, which unfortunately led to the typo. Please rest assured that the payment itself is accurate, and we are taking steps to prevent such issues in the future. If you need a corrected receipt or have any further questions, please don’t hesitate to reach out. Thank you for your understanding! Best regards, [Your Name] [Your Position] [Your Contact Information] [Your Company Name]